Mitchell Estimating UltraMate Version 7.1.230 [08.2018] Size: 3.75Gb Languages: English, German, Spanish. Region: All regions Type: Service, Repair, Wiring Diagrams Languages: English, German, Spanish. Version: v7.1.230 OS: WinXP, Win7 23BIT & 64 bit DVD/CD: 1 DVD Year: 2018 Date of update: 08/2018 High speed link download Instruction: Present Pass: wordwide-autosoftware-epc Mitchell UltraMate is an advanced estimating system with proven technology that helps you create estimates that are accurate, verifiable, and readily accepted throughout the industry. UltraMate combines database accuracy with Windows ease-of-use, plus automated calculations and repair procedure pages that virtually eliminate errors. These features make it easier to produce estimates that are right the first time, and reduce the need for supplements. With intuitive, uncomplicated navigation, clear graphics, and simple-to-follow help instructions, UltraMate delivers powerful estimating technology. UltraMate is fully equipped to handle a wide range of estimating scenarios with alternative parts selection products and can also help you with critical business management functions with an integrated basic shop management product called ShopPak. You can click on the products below to find out more: Mitchell's Alternate Parts Program (MAPP) Quality Recycled Parts (QRP) ShopPak FEATURES: Code: Powered by the Mitchell Database - the #1 database in the industry Tab Menu Structure Configurable Repair Screen Right Click and Drag and Drop Functionality Automatic VIN decode Procedure Pages Based on CIECA standards facilitating open communications Communicate electronically to retrieve assignments and send estimates WebCom Broadband Communications (TCP/IP, DSL, T1 and ISP connections) Mitchell Estimating Version 7.1 August 2018 ReadMe Release Notes are available on the monthly DVD in the Documents folder. The file name is: Release_Notes.pdf. The UltraMate 7.1 User Guide (UM7Guide.pdf) is available on this DVD in the same location as this ReadMe file. Adobe� Acrobat� Reader� is required to view the online User Guide. You can download Reader for free from the Adobe Web site (www.adobe.com). New Cars and Trucks Asian Year Model Type New/Update 2017-18 HYUNDAI IONIQ HYBRID Hatchback Update 2019 INFINITI QX50 SUV New 2017-18 KIA OPTIMA HYBRID Sedan Update 2016-19 KIA SORENTO SUV Update 2015-18 LEXUS RC 350/300/200t Coupe Update (16-17) LEXUS RC 200t* (16-18) LEXUS RC 300 (15-18) LEXUS RC 350 2016-19 MAZDA CX-3 SUV Update 2017-18 MAZDA MX-5 MIATA RF Convertible Update 2014-18 MAZDA6 Sedan Update 2015-18 NISSAN MICRA‡ Hatchback Update 2017-18 NISSAN ROGUE HYBRID* SUV Update 2017-18 NISSAN ROGUE SPORT/QASHQAI SUV Update (17-18) NISSAN ROGUE SPORT* (17-18) NISSAN QASHQAI‡ 2016-18 NISSAN TITAN XD CREW CAB Truck Update 2017-18 TOYOTA 86 Coupe Update 2017-18 TOYOTA PRIUS PRIME Hatchback Update 2012-18 TOYOTA PRIUS V (18‡) Wagon Update Chrysler 2017-18 ALFA ROMEO GIULIA Sedan Update 2019 RAM 1500 PICKUP Truck New European 2014-19 JAGUAR F-TYPE CONV (2 Year Update) Convertible Update 2015-19 JAGUAR F-TYPE COUPE (2 Year Update) Coupe Update 2018 JAGUAR XF SPORTBRAKE* Wagon New 2011-18 JAGUAR XJ/XJL Sedan Update (11-15) JAGUAR XJ (16-18) JAGUAR XJ PORTFOLIO‡ (16-18) JAGUAR XJ R-SPORT (11-18) JAGUAR XJ SUPERCHARGED (16-18*) (11-13) JAGUAR XJ SUPERSPORT (11-12) JAGUAR XJL (13-18) JAGUAR XJL PORTFOLIO (11-18) JAGUAR XJL SUPERCHARGED (16-18*) (11-13) JAGUAR XJL SUPERSPORT (13) JAGUAR XJL ULTIMATE (14-17) JAGUAR XJR (18) JAGUAR XJR575 (14-17) JAGUAR XJRL 2010-18 M-BENZ SPRINTER (CEG/MTD) Van Update (10-18) MERCEDES BENZ 2500 SPRINTER (10-18) MERCEDES BENZ 3500 SPRINTER 2019 VW JETTA Sedan New Ford 2014-18 FORD FIESTA ST Hatchback Update 2018 FORD MUSTANG CONVERTIBLE Convertible New 2018 FORD MUSTANG COUPE Coupe New 2016-18 FORD SHELBY GT350 MUSTANG Coupe Update General Motors 2018-19 BUICK ENCLAVE (19†) SUV Update 2013-19 BUICK ENCORE (19†) SUV Update 2013-19 CADILLAC XTS (19†) Sedan Update 2016-18 CHEVROLET CAMARO CONV Convertible Update 2014-19 CHEVROLET IMPALA (19†) Sedan Update Motorcycle 2015-18 BMW F 800 R Motorcycle Update 2017-18 BMW K 1600 GTL (2 Year New) Motorcycle New 2017-18 BMW R 1200 GS (2 Year New) Motorcycle New 2013-18 YAMAHA FJR1300A* Motorcycle Update 2014-18 YAMAHA FJR1300ES* Motorcycle Update 2009-18 YAMAHA VMAX* Motorcycle Update MTD/HTD 2010-18 M-BENZ SPRINTER CAB & CHASSIS (MTD/HTD) Update Color graphics on these vehicles indicate special materials* US only† Available via bar code‡ Canada only Mitchell Has Trailers! UltraMate RV Database now includes the following generic trailers: 5th Wheel Toy Hauler Pop-up Trailer Trailer / Toy Hauler 1.0 What�s New in UltraMate v7.1 Brand New Look and Feel � Navigate through UltraMate more quickly than ever with highlighted active tabs, easier to read fonts and a clearly delineated repair grid. Additional Operations/Airbag Configuration Shortcuts � Add common �Add-To� operations on repair and refinish lines, as well as airbag replacements, without searching through additional folders. Import/Export Enhancements � Import and export Long Expansions and Configurations for use by other estimators or on different machines. Graphics View Enhancements � Drill down to major panel graphics from �hot spots� in the overview graphic. Navigate through parts without using the parts folders by simply clicking the up and down arrows in the graphics toolbar. Part Descriptions � See consistent naming in both the part lister and the estimate repair lines and print image. Enhanced Vehicle Options � Write more accurate estimates with our new VIN decode which automatically selects the standard options available on the vehicle you are estimating. Users can also select from additional factory options that are possible based on the VIN. Special Materials Prompt � Avoid costly errors by being prompted if you select to repair a panel that is made of a special material such as aluminum or boron steel. PDR High Frequency Operations Button � Quickly select PDR as your repair method with one click if you have PDR enabled as a value-added option. Labor Update Prompt � Control whether or not the estimate is supplemented as a result of a monthly change to the labor rate in the data. Print Image Enhancements � Print up to five phone numbers on the estimate. Choose the labels: home, work, cell, etc. for each of the phone numbers. Print the estimator�s e-mail address on the estimate as well. Refinish Materials Rate � Know at a glance what method of refinish was used in the calculation of the estimate because it now prints on the estimate. Supplement History - When you retrieve an estimate for supplementation, you are notified if it has already been checked out. The notification also identifies the users who have checked out the estimate. You can then continue with or cancel estimate retrieval. The first estimate returned to the Mitchell host is saved. Company Data - You can create multiple company names as required by your business needs. The name you select in the Company Data dialog box becomes the default company name which will appear on your all of your estimate reports. In addition, UltraMate has a blank company name record that you can select for your default company name in case you need to leave your company name off of the header of your printed estimate reports. Spanish Language Printing - You can select to print estimate reports and view field labels in Spanish. Additional Equipment Printing - All items in the Option�s tab Additional Equipment field prints on the estimate report. Copy Name/Address information for Insured, Owner, Claimant, and Appraised For to other name categories. Customized Profile Name - the name of a modified profile appears on the estimate report with the judgment item asterisk. Paint and Materials Rate - When Rates is the selected Paint/Material calculation method, the initial rate per hour, maximum hours at that rate, and additional rate per hour print on the estimate. When Percent Multipler is the selected Paint/Material calculation method, the percentage used to calculate the dollar amount for materials prints on the estimate report. 2.0 Live Remote Assistance For quick solutions to technical problems, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution with our live remote-assistance tool. A member of our support team will need to speak with you first to determine the nature of the problem. Once this is determined, a member of our support team will direct you to the links below or the links located within the Help. Internal Support: http://www.gotoassist.com/ph/mitchell Field Support: http://field.mitchell.com 3.0 Definitions Judgment Item "*" Definition Any information entered by the estimator is marked with an asterisk (*) to indicate estimator's judgment. Estimator�s judgment is defined as any user-determined value that they have entered (i.e., the value does not come from the Mitchell database.) An asterisk prints next to the judgment item on the estimate report. When the estimate is calculated, the repair line information is combined with profile and Procedure Page information to generate the estimate total. 3.1 UltraMate Distribution UltraMate DVDs are distributed on a regular basis, 11 to 15 times per year. While every effort is made to distribute the updates on a regular monthly interval, numerous factors influence the preparation of the DVD, such as the incorporation of part price updates and the addition of new model information. Therefore, delivery times of UltraMate DVDs may vary. 3.2 OEM Part Prices Mitchell receives parts pricing updates periodically from many OEM sources. Each of these sources may change their parts prices at any time during a month or year. Mitchell makes every effort possible to provide the most current and updated information to the customer. However, there may be times when Mitchell has received updated pricing after the UltraMate DVD has been produced and shipped. Therefore, the new pricing will have to be included in a future release. It is always advisable to check with your local OEM parts source before committing your estimate and ordering parts if there is any uncertainty as to the accuracy of the parts pricing information. 3.3 UltraMate 7.1 Installation Requirements - "Administrator Rights" Please check to make sure you have Administrator rights before you install UltraMate 7.1. If you are not sure, please review your company policy regarding Administrator rights or contact your system administrator (insurers) or technical support person (shops). 3.4 Mulituser Notes and Information Review the UltraMate system requirements. Visit www.mitchell.com/support. Click Product Resources, and then click UltraMate Premier Suite 7, eClaim. � DVD All UltraMate workstations require access to the UltraMate DVD for service data and monthly updates. � Printer Sharing Conventional Windows printer shares can be applied. 4.0 MAPP Supplier Information 4.1 New Suppliers ORIGINAL ONE PARTS 1431 KINGSLAND AVE. ST. LOUIS MO 63033 CAR PARTS PDX 11435 SE FOSTER RD. PORTLAND OR 97266 AUTONATION CP - AZ 1411 S. 47TH AVE. #100 PHOENIX AZ 85043 AUTONATION CP - FL 2351 INVESTORS RW. ORLANDO FL 32837 AUTONATION CP - MS 5755 FEDEX LN. OLIVE BRANCH MS 38654 AUTONATION CP - NCA 3834 DUCK CREEK DR. STOCKTON CA 95215 AUTONATION CP - TX 2930 114TH ST. GRAND PRAIRIE TX 75050 AUTONATION CP - WA 1601 INDUSTRIAL PARK WY. PUYALLUP WA 98371 4.2 Deleted Suppliers N/A 4.3 Supplier Updates 4.4 Matrix Category Changes Two new categories have been added for remanufactured, reconditioned parts. Electrical (RE) has been added to support electronic parts such as radios, amplifiers, and displays. Misc Lamps (RE) has been added to support lamp assemblies such as fog, driving, and marker. Note: To activate new suppliers or make any other changes to your MAPP matrix, call Customer Service at (800) 448-4401. Please have your company code and matrix name available. 4.5 Special Programs What are special supplier part price and/or service level agreements within MAPP? Agreements may be made between MAPP suppliers and their customers relative to special pricing/service/warranty programs. Suppliers offering these types of programs are identified within the "Special Programs" supplier Listing within the MAPP Matrix Manager. They are identified with the indicator unique to each customer/supplier as part of the supplier name/contact information. These programs are specific to those suppliers and customers who have the agreements. If you have selected a "Special Programs" supplier, be sure to communicate which program you are referencing when calling to order parts or verify part pricing from this supplier. MAPP suppliers agree to honor the pricing provided to MAPP. However, many suppliers who provide multiple levels of pricing may quote only standard pricing, unless you qualify your inquiry as a special program application. Your identification of Special Program utilization will minimize the opportunity for part price variances between estimate results and live calls for quotes or parts procurement. The table below provides the current listing of these special programs: ACG Auto Club Group AMPP Aftermarket Parts Program AQRP Assured Quality Replacement Parts CALCAS-AMPP California Casualty Preferred Provider Keystone CALCAS-AQRP California Casualty Preferred Provider Keystone COM Commerce Preferred Provider Keystone DS Diamond Standard Parts FPPP Farmers Preferred Parts Program FPPP-CAPA Farmers Preferred Parts Program FPPP-OUTER Farmers Preferred Parts Program (shipment outside of zip range) FPPP-UPS Farmers Preferred Parts Program with UPS Shipping GMAC GMAC Preferred Provider GMAC-AQRP GMAC Preferred Provider Keystone MERC Mercury Preferred Provider MERC-AMPP Mercury Preferred Provider Keystone MERC-AQRP Mercury Preferred Provider Keystone NSF NSF Certified Parts NWCPP Nationwide Parts Program NWPP Nationwide Parts Program NWPP-OEMD Nationwide Parts Program NWPP-OUTER Nationwide Parts Program (shipment outside of zip range) NWPP-UPS Nationwide Parts Program with UPS Shipping OEE 1-800 Radiator OE Equivalent OEMD OEM Discount/Surplus OUTER Outer Shipping Pricing PB Progressive Ins. Complete Data Program PBPP Progressive Ins. Platinum Plus Program PP Keystone Platinum Plus Program PP-UPS Keystone Platinum Plus Program UPS Shipping Pricing PREMIUM 1-800 Radiator Premium PROG Progressive Preferred Provider SA-AMPP State Auto Mutual Preferred Provider Keystone SA-AQRP State Auto Mutual Preferred Provider Keystone SAFE-A Safelite A Pricing Structure SAFE-B Safelite B Pricing Structure SAFE-C Safelite C Pricing Structure SAFE-D Safelite D Pricing Structure SAFE-E Safelite E Pricing Structure SAFE-S Safelite S Pricing Structure STANDARD Regular Pricing UPS UPS Shipping Pricing 5.0 Known Bugs and Workarounds 5.1 Modems If your PC has a software-based modem (aka win-modem) installed or an external modem using the USB port, the UltraMate Host Communications can be problematic to set up. Using a different modem for host communications will resolve the problem. UltraMate will use modems configured to use COM ports 1, 2, 3, or 4. If a modem can be configured to use one of those ports, there is a good chance that the modem can be used for UltraMate host communications. 5.2 ServiceMate - Copying Vehicle Services The standard procedure for downloading on all services is checking the box at the end of the install/update process. This will automatically launch the ServiceMate utility. However, if you do not check the Copy Services box to download all services, use ServiceMate to copy select services. At the end of the install/update procedure, launch ServiceMate separately and then copy select Services. 5.3 Communications Dialog Sometimes Gets Hidden During Host Communications, the UltraMate Window will go to the background. If other applications are open, they will come to the foreground and sometime block the Host Communications dialog from view.��This does not happen all the time, but does happen on occasion. This is because when UltraMate launches the WebCom application, focus is sent to the WebCom application.��UltraMate will block itself while WebCom is running.��When WebCom finishes, Windows will sometimes give focus to another application.��UltraMate then tries to force itself to the front.��The following OS's, Windows 2000, XP, and up, no longer allow the API to move windows back to the front of the z-order.��When the code attempts to move a window to the foreground, the Operating System will instead cause the application to flash in the task bar.�� This is the desired effect from Microsoft. 6.0 Database Changes 6.1 Assemblies Time Guide (ATG) Database If you are not able to access ATG information for a vehicle, the following explanations should be noted: - The vehicle may be too new to contain ATG data. - ATG data is accessible from the OEM parts lister screen only (the Reference Sheet or Long Expansion screen will not provide ATG data). - The vehicle was selected using the service barcode method. 7.0 General Release Notes Special Pricing/Service Merchandising Parts Program: As described below, certain replacement parts are included in the General Motors Goodwrench Service Merchandising Parts (GSMP) Program or the Mopar Competitive Crash Parts Program. The Mitchell product displays these parts by a "special pricing" note in the detail window. When a zero price is required by a manufacturer, the system displays these parts with a zero price and a "price not available" footnote on the status bar. Goodwrench Service Merchandising Parts (GSMP) Program: Parts included in this program may not have a manufacturer's suggested retail price. The price shown, in some instances, is an approximation that you may find helpful. The actual price may be higher or lower and can be determined by contacting your local dealer. Mopar Competitive Crash Parts Program: Parts included in this program may be available with special pricing. Additional purchase discounts may apply. See your Chrysler Corporation dealership for availability and participation. Dealers are not required to adhere to suggested prices and are free to set their own prices for parts. Vehicle Data ACV Amount: When a vehicle is identified using either Assisted Vehicle Selection or VIN decode, a guide book value (retail base value for newer models and low base value for older models) will automatically display in the ACV field. This value is provided only as a basis for deciding whether further investigation of the vehicle's adjusted actual cash value may be necessary to evaluate the feasibility of repairing the vehicle. This value should not be used to declare the vehicle a total loss. Adjustments for mileage, vehicle options, etc., are not reflected in this value. This value may be overwritten as necessary and does not print on the estimate report. The ACV field will remain blank if no guide book value is available for the vehicle.