DHTmaster

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Dec 15, 2021
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FAQs


Question: How can I purchase products from DHTAUTO?
Answer: The website dhtauto.com is designed as an e-commerce website, so you just need to choose the product you want to buy and proceed with the payment. A confirmation email will be sent to you upon successful payment. In case of you purchase software, we will contact you based on the information you have provided to us.


Question: How can I pay?
Answer: Please refer to Payment Option

Question: Is remote software installation supported? How to do that?
Answer: All software we provide support remote installation service. We will do it through Teamviewer software.


Question: How long does the installation take?
Answer: It depends on the type of software and the speed of the internet.


Question: If the software have error during use, is it supported?
Answer: We will support you to test the software after installation, ensuring the software must be working properly and fully functional as we previously committed to you. Not stopping there, in the process of using, if you encounter software errors, we will still support you.


Question: When I registered an account, the forum notified me with the message "Your registration has been rejected as it resembles spam-like or automated behavior."
Answer: Please contact DHTAUTO via Skype, Whatsapp, Email, and provide your username for DHTMASTER's assistance.


Question: When I click "Download Here" and pay beer points, I don't receive any links.
Answer: Please contact DHTAUTO via Skype, Whatsapp, Email, and provide your username and the link to the thread for DHTMASTER's assistance. It will take about 24-48 hours to prepare the link.


Question: What is an Account for rent?
Answer: An Account for rent has several options:
"1 time login" means that we will use TeamViewer and log in to my account when you need access. We won't provide you with the username and password.
"1 month, 3 months, 6 months, 1 year account" means that we will give you a username and password, and you can log in by yourself.


Question: What is Full software, Full software Keygen Block PC, Remote install?
Answer:
Remote install: We will remotely install the software for you on one PC through TeamViewer or AnyDesk. This option is suitable for people who are unfamiliar with the installation process or don't have time. We won't provide you with the install files, keygen, etc.
Full software: We will give you the complete software package so that you can install it yourself. It may include the installation file, keygen, installation tutorial, etc.
Full software Keygen Block PC: Similar to "Full software," but we will set up the keygen for you on one PC.


Question: What is VMWare?
Answer: VMWare is a virtual machine software. We have already set up the software on it, and you need to intall VMWare software first and then download my Virtual Machine. Open it and use it.


Question: What is an Image?
Answer: I have backed up my Windows, including the software, into a file. You can download this file and use Acronis True Image to restore the image onto your PC for use.


Question: How can I contact DHTAUTO?
Answer: You can chat with us directly on the website or through channels such as Whatsapp, Skype, Email, Fanpage…​
Skype: https://join.skype.com/invite/u48Dx0siszbd
WhatsApp: https://wa.me/message/GDNUA7XYSEZDJ1
Email: info@dhtauto.com
Fanpage: https://www.facebook.com/Automotivelibrary
Youtube: https://www.youtube.com/DHT AUTO


Question: Can I request a refund?
Answer: Please refer to the Refund Policy
 
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