The DHT AUTO: FAQs

[DHTmaster]

If you download this document, you will be lost Beer

FAQs

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Question: How can I purchase products from DHTAUTO?
Answer: The website dhtauto.com is designed as an e-commerce website, so you just need to choose the product you want to buy and proceed with the payment. A confirmation email will be sent to you upon successful payment. In case of you purchase software, we will contact you based on the information you have provided to us.


Question: How can I pay?
Answer: Please refer to Payment Option

The DHT AUTO: Payment Option

Payment Option You want to buy produce, service at DHTauto.com but wonder how we support payment methods? Don’t worry, the following article will answer it for you. Payment methods: Currently, we support 3 main forms of payment, which are: Paypal, Visa (via Paypal), Western Union. We will...

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Question: Is remote software installation supported? How to do that?
Answer: All software we provide support remote installation service. We will do it through Teamviewer software.


Question: How long does the installation take?
Answer: It depends on the type of software and the speed of the internet.


Question: If the software have error during use, is it supported?
Answer: We will support you to test the software after installation, ensuring the software must be working properly and fully functional as we previously committed to you. Not stopping there, in the process of using, if you encounter software errors, we will still support you.


Question: How can I contact DHTAUTO?
Answer: You can chat with us directly on the website or through channels such as Whatsapp, Skype, Email, Fanpage…
Skype: https://join.skype.com/invite/u48Dx0siszbd
WhatsApp: https://wa.me/message/GDNUA7XYSEZDJ1
Email: info@dhtauto.com
Fanpage: https://www.facebook.com/Automotivelibrary
Youtube: https://www.youtube.com/DHT AUTO


Question: Can I request a refund?
Answer: Please refer to the Refund Policy

The DHT AUTO: Refund Policy

Refund Policy You are concerned about payment first, receive products later? We fully understand your concerns. Don’t worry, you should use Paypal and remember to choose a payment method Pay for goods or services, you will be guaranteed safety by Paypal. It is a form of assurance that gives...

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