DHTmaster

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Dec 15, 2021
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FAQs


Question: How can I purchase products from DHTAUTO?
Answer: The website dhtauto.com is designed as an e-commerce website, so you just need to choose the product you want to buy and proceed with the payment. A confirmation email will be sent to you upon successful payment. In case of you purchase software, we will contact you based on the information you have provided to us.


Question: How can I pay?
Answer: Please refer to Payment Option

Question: Is remote software installation supported? How to do that?
Answer: All software we provide support remote installation service. We will do it through Teamviewer software.


Question: How long does the installation take?
Answer: It depends on the type of software and the speed of the internet.


Question: If the software have error during use, is it supported?
Answer: We will support you to test the software after installation, ensuring the software must be working properly and fully functional as we previously committed to you. Not stopping there, in the process of using, if you encounter software errors, we will still support you.


Question: How can I contact DHTAUTO?
Answer: You can chat with us directly on the website or through channels such as Whatsapp, Skype, Email, Fanpage…
Skype: https://join.skype.com/invite/u48Dx0siszbd
WhatsApp: https://wa.me/message/GDNUA7XYSEZDJ1
Email: info@dhtauto.com
Fanpage: https://www.facebook.com/Automotivelibrary
Youtube: https://www.youtube.com/DHT AUTO


Question: Can I request a refund?
Answer: Please refer to the Refund Policy
 
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